Privacy Policy
How we collect, use, and protect the information you share with us.
Who We Are
Green Thumb Landscaping & Hardscaping ("Green Thumb," "we," "us," or "our") operates the website located at gtlandva.com. This Privacy Policy explains what information we collect from visitors to our site, how we use it, and the choices you have. If you have questions about this policy, contact us at [email protected] or 434-953-9777.
Information We Collect
Information you provide. When you submit our contact / free estimate form, we collect what you enter — your name, phone number, email address, property address, the service you're interested in, and any project details you share. We use this information to respond to your request and provide a quote or schedule service.
Information collected automatically. When you submit our contact form, we also capture some basic context along with it — the page you were on, the page you first landed on during your visit, the referring website (if any), and, where applicable, marketing campaign parameters (such as a utm_source value or a click ID from a Google or Facebook ad) if you arrived at our site through one. This helps us understand which marketing efforts are working and route your inquiry appropriately. It is not used to build an advertising profile of you across other websites.
We do not collect payment information through our website, and we do not process payments online.
Cookies & Browser Storage
Our website uses one small piece of browser storage to remember the page you first landed on during your current visit, so that if you submit our contact form, we know how you found us. This information clears automatically when you close your browser and is not shared with third parties.
We may in the future use standard analytics tools (such as Google Analytics) to understand, in aggregate, how visitors use our site. If we do, we'll update this policy to reflect it.
How We Use Your Information
We use the information you provide to:
- Respond to estimate requests and schedule service
- Communicate with you about your project
- Improve our website and services
We do not sell, rent, or trade your personal information to third parties.
How We Share Information
We may share your information with:
- Service providers who help us operate our business (for example, our form-submission and scheduling tools), who are only permitted to use it to perform services on our behalf
- Legal authorities, if required by law
We do not otherwise share your personal information with third parties for their own marketing purposes.
Third-Party Links
Our site links to third-party services, including Google (for reviews) and social media platforms. We aren't responsible for the privacy practices of those third-party sites — we encourage you to review their privacy policies directly.
Data Retention
We retain the information submitted through our contact form for as long as necessary to respond to your inquiry and, where an ongoing customer relationship exists, for our normal business and record-keeping purposes.
Your Rights
You can contact us at any time at [email protected] or 434-953-9777 to ask what information we have on file for you, to request a correction, or to request that we delete it. We'll honor that request except where we're required to retain certain records by law.
Children's Privacy
Our website and services are directed at adults and are not intended for children under 13. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.
Contact Us
Green Thumb Landscaping & Hardscaping
Charlottesville, VA 22902
Phone: 434-953-9777
Email: [email protected]